FAQs

How does the Selah Scratch Board work?

You load the treat drawer, hold the board at one of four angles, and your dog files her own nails scratching toward the treats. No clippers, no wrestling. Most dogs learn it in one or two short sessions.

Which angle should I use?

Start flat for confidence, then 30° for everyday filing. 40°–45° gives a faster file for strong scratchers. Front nails file naturally; many owners still trim rear nails occasionally.

When do I replace the pad?

When it feels smooth to your fingertips — typically every 1–3 months depending on use. Replacement pads snap into the same pan.

How long until my order ships?

Orders are processed within a few business days, and you’ll receive tracking by email the moment yours is on the way.

What if something arrives damaged or isn’t right?

Contact us through the Contact page and we’ll make it right. Our full policy is linked in the footer under Refund & Return Policy.